Social media use

Policy statement

Social media is part of our public footprint. This policy protects our integrity, safety, and relationships online. Whether representing the brand or engaging personally, staff and collaborators are expected to act with respect and alignment to our values.

When posting on behalf of Just Gold

• Only authorised personnel may post from official accounts.
• Posts must be accessible, fact checked, and impact driven.
• Media featuring clients or community must have documented consent.
• All content must align with our tone: respectful, bold, and inclusive.

Personal use

• You are free to share your identity, views, and work, but must not imply official Just Gold endorsement unless authorised.
• Avoid posting internal, sensitive, or confidential information.
• Be mindful that public commentary, especially on political or social issues, can be associated with your professional role.

Safety and moderation

• We do not tolerate online abuse or harassment, towards us or from us.
• Community guidelines will be published on our social channels.
• Harmful or disrespectful comments will be removed and reported if needed.

Breach response

• Minor issues may be handled through education or redirection.
• Serious or repeated breaches will be referred to the CEO and may lead to disengagement.

Application

This policy applies to all staff, contractors, collaborators, and interns using Just Gold’s digital channels or referencing the organisation publicly.