Discrimination, bullying and harassment

Policy statement

Just Gold does not tolerate discrimination, bullying, or harassment in any form, overt or subtle. We proactively build a culture of dignity, where interpersonal and systemic harm are addressed early, transparently, and without retaliation. Safety is not passive: it’s designed, modelled, and enforced.

Definitions

• Discrimination: Unfair treatment based on personal characteristics such as race, gender, disability, age, sexual orientation, or cultural identity.
• Bullying: Repeated, unreasonable behaviour that causes risk to health and safety.
• Harassment: Unwanted conduct that offends, humiliates, or intimidates, including sexual harassment.

Zero tolerance boundaries

The following behaviours are considered serious breaches:

• Verbal abuse, slurs, or demeaning comments.
• Exclusion or isolation based on identity.
• Sexualised jokes, innuendo, or unwanted advances.
• Misgendering or disrespecting pronouns.
• Retaliation against a person who raises a concern.

What we expect

• Speak up when harm occurs, even if it’s uncomfortable.
• Use inclusive language and frameworks.
• Respect boundaries: physical, emotional, and digital.
• Listen to feedback about your own behaviour without defensiveness.

Response pathways

• Incidents can be reported to a manager, the CEO, or anonymously via the internal portal.
• Initial response will focus on safety, impact, and support, not intent.
• All reports are taken seriously and logged in a secure register.
• External advisors may be engaged for impartiality in serious cases.

Application

This policy applies across all settings (physical, digital, project based, and event based) and to all personnel and partners.