Policy review and continuous improvement: model policy

Easy Read

This policy is about keeping our policies up to date.

We review every policy once a year.

We review sooner if the law or our work changes.

Incidents and feedback can also start a review.

The CEO signs off big changes.

Big changes also go to the Board.

Staff, interns, clients and community feedback shape each review.

We keep a record of every version.

In plain language

Every policy is reviewed once a year, or sooner when the law or our operations change. Incidents, staff feedback or consultation can also trigger a review. Major changes are signed off by the CEO and tabled with the Board. Staff, interns, clients and community feedback all feed into the review. Version history is kept up to date.

Full policy

Section 10: Legislative and compliance frameworks

Our policies are underpinned by legal obligations and regulatory standards. This section outlines key frameworks we align with and how compliance is monitored, reviewed, and embedded across the organisation.

Policy statement

Policies are living documents. Just Gold reviews and evolves its frameworks to reflect new legislation, best practice, feedback, and lived experience.

Review cycles

All policies reviewed annually or following legal or operational changes.
Interim reviews can be triggered by risk incidents, staff feedback, or stakeholder consultation.
Major changes must be signed off by the CEO and tabled with the Board.

Improvement practices

Internal consultation across departments
Inclusion of feedback from staff, interns, clients, and community
External legal or governance advice where needed
Version control and document history kept up to date

Application

Applies to this entire policy framework and any linked documents, toolkits, or governance resources.

Status

Under review

Version

2.0

Last updated

14 May 2025

Effective date

14 May 2025

Review date

March 2027

Owner

CEO, Just Gold